How quickly can we get started with ICYEREKEZO products?
Most clients are up and running within 3–7 business days. After an initial consultation, our team configures the system, imports your data, and conducts training for your staff — all handled by us.
Do the products work without a stable internet connection?
Yes! All ICYEREKEZO products are built with offline-first architecture. Your team can continue working without internet, and all data syncs automatically once connectivity is restored. No data is ever lost.
Can I use multiple ICYEREKEZO products together?
Absolutely. Our products are designed to work together seamlessly. For example, BMS and Booking can share customer data, while OMS can feed production data into BMS financial reports. You get a fully integrated business management ecosystem.
Is my business data safe and private?
Absolutely. We use AES-256 encryption for all data at rest and in transit. Your data is hosted on secure servers within Africa and is never shared with third parties. We comply with applicable data protection regulations and offer full data export at any time.
What kind of support do you offer after purchase?
We provide a 24/7 AI support agent for instant answers, plus a dedicated human support team available during business hours. All plans include onboarding, training, and ongoing technical support. Enterprise clients receive a dedicated account manager.
Are there flexible pricing plans for small businesses?
Yes! We offer flexible monthly and annual subscription plans tailored to business size. We have special SME packages for small and growing businesses in Rwanda, as well as enterprise packages for larger organizations. Contact us for a customized quote.
Can I request a free demo before committing?
Yes, and we encourage it! Fill out the contact form above or call us directly to schedule a free personalized demo. We'll walk you through the product relevant to your business and answer all your questions — no commitment required.